Simply contact us for a return label. Perfume orders can be returned up to 7 days after the order date for a full refund minus shipping and gift wrap charges. If you would like to return a product from your order simply send the unopened product back to us in its original sealed packaging. You can expect a refund within one billing cycle of our receiving your returned product. If shipping was free for your order it will be deducted from the credit we apply to your credit card. Please note, we do not accept returns for cosmetics and skincare items due to health reasons, please make your selections carefully.
Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless we made an error.
In order to provide our customers with the best shopping experience, our systems are automated and therefore orders cannot be cancelled after they are placed. If a cancel option appears next to your order in your order history section then you may cancel your order.
Occasionally we feature promotional coupons. Follow these simple steps for redeeming a coupon or discount code.
- On the "Proceed to Checkout" page, enter the code exactly as it appears, in the box next to "Coupon Code:"
- Click "apply" and your discount will be applied and shown at checkout.